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NCTracks
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NCTracks — Trouble-Shooting Update
The crew at CSC, which is overseeing the launch and performance of the new NC Tracks Medicaid Claims system, worked over the July 4th holiday to make sure the system was on track for the first checkwrite. Here is the latest on progress they have made addressing the problems users have identified thus far.
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The Latest on NCTracks — Trouble Log Report and Update
The North Carolina Medical Society (NCMS) received more than 60 online entries to our Trouble Log over the first two days. We are tracking the types of complaints and relaying these to CSC.
The majority of the complaints we have received have focused on:
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