NCMS Member FYI: Palmetto GBA Now Offering Online Provider Services

Palmetto GBA now offers Online Provider Services (OPS), an application that provides information access via the Web. Services include: patient eligibility, claims status, remittances online and some financial information. Participating in OPS allows NCMS members to save time and money by verifying their patients’ Medicare eligibility electronically prior to filing a claim.

Those who are interested can participate once an Electronic Data Interchange (EDI) Enrollment Agreement is on file with Palmetto GBA. Physicians who are already submitting claims electronically do not have to submit a new agreement. However, those physicians who are unsure if they have submitted the agreement should fill out the form anyway and a verification email will be sent noting whether or not an agreement needs to be or was previously signed.

For registration, only one Provider Administrator per EDI Enrollment Agreement per PTAN performs the process. The Provider Administrator then gives permission to additional users related to that PTAN. Providers interested in registering for OPS need their NPI, Provider Number, Tax ID Number and the amount of the last Medicare payment received.

Members who have questions or who are having difficulty registering can view Palmetto GBA’s User Manual or contact the Palmetto GBA Technology Support Center (TSC) at (866) 749-4301.


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