NCMS Plan Customer Survey Shows High Satisfaction

For the seventh consecutive year, the NCMS Plan scored above 95 percent in a key satisfaction indicator: whether our participating practices would recommend the NCMS Plan to other practices. Among the respondents to the 2014 survey, 97 percent responded positively to this statement.

In an environment where satisfaction with health plans seems to be down across the country, we are proud to share testimonials from practices that recognize the distinction between the NCMS Plan and other health insurance programs. Visit to read what your peers have to say.

All NCMS members are eligible — and encouraged — to enroll in the NCMS Plan. It is one of our most popular member benefits.

The NCMS Plan Customer Survey is conducted annually in the beginning of the year and distributed to all primary contacts of participating practices. This year, our response rate was nearly 25 percent.


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