Post Tagged with: "CSC"
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Doctors’ NCTracks Lawsuit Gives Voice to Others Plagued by New Medicaid Claims System
Since the lawsuit was filed last Thursday, at least one reporter has sought to put it in larger context. Read on for his thoughts and see if you agree…
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NCTracks Help Centers Offered At Locations Throughout State
For providers who would like in-person help navigating the new NCTracks Medicaid Claims system, the company implementing the system, CSC, is offering a series of drop-in help centers at locations across the […]
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NCMS PAC Supporters Hear from Rep. Dollar at the Annual Meeting
More than 110 PAC donors heard Rep. Dollar speak about the importance of input from NCMS members on legislative issues and political participation.
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NCTracks Updates from the Department of Health and Human Services
The following information is provided by the NC Department of Health and Human Services (DHHS) for users of the NCTracks, Medicaid claims system. Reminder about Internet Explorer 10 The internet […]
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NCTracks: Bumpily Rolling Along
Health care practices using NCTracks, the state’s two-month-old Medicaid claims system, are still seeing problems, however, complaints to the North Carolina Medical Society (NCMS) on-line Trouble Log have tapered off. […]
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Good News: Efforts of NCMGM and NCMS Help Resolve Several NC Tracks Issues
The North Carolina Medical Group Managers (NCMGM) and North Carolina Medical Society (NCMS) have been working closely with key staff at the Department of Medical Assistance and CSC on NCTracks issues that continue to affect providers across North Carolina. We want to share the latest results of these efforts on behalf of our members.
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Live Webinar Thursday on NC Tracks Enrollment And Other Issues
At 11 a.m. Thursday, August 15, 2013, CSC will offer a live webinar on enrollment issues and the “Manage Change” functionality in NCTracks. The webinar is open to all NC Medical Group Managers and NC Medical Society members who are looking for assistance on this and related issues. Following the demonstration there will be an opportunity for Q&A.
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NCTracks Launch Avoided Complete Derailment, But Problems Persist
The NCMS developed an on-line “Trouble Log” prior to the launch day, where NCTracks users could detail problems they experienced with the new system; NCMS staff members then discerned patterns among these issues and relayed those findings to CSC for correction.
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NCTracks Update — Common Billing Errors to Avoid
The NC Department of Health and Human Services and CSC, the firm overseeing the implementation of the new Medicaid claims system, are working 24/7 to make the transition as smooth as possible and have already fixed some of the initial problems practices were facing during the first week of the transistion. Here is the latest from CSC on other issues to be aware of before the first full checkwrite on July 17.
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NCTracks Update — Not Chugging Along Quite Yet
NCTracks, the new Medicaid claims system, is not chugging along at full speed yet – there are still lengthy hold times at the call center as practices seek help with various glitches. But problems are being addressed. Provider portal access has improved and, as of Monday, CSC states that 2 million claims have been processed thus far on the new system.
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