July 5, 2013

NCTracks — Trouble-Shooting Update

The crew at CSC, which is overseeing the launch and performance of the new NC Tracks Medicaid Claims system, worked over the July 4th holiday to make sure the system was on track for the first checkwrite. Here is the latest on progress they have made addressing the problems users have identified thus far.

July 3, 2013

The Latest on NCTracks — Trouble Log Report and Update

The North Carolina Medical Society (NCMS) received more than 60 online entries to our Trouble Log over the first two days. We are tracking the types of complaints and relaying these to CSC.

The majority of the complaints we have received have focused on:

June 27, 2013

The Latest On Monday’s Changeover To NCTracks

The new DHHS claims system, NCTracks, will phase into operations as it goes live July 1. Health care providers are unlikely to notice except when accessing the new claims-status feature.

June 26, 2013

Rough Track Ahead: Switch to NCTracks Scheduled for Monday

Monday, July 1, is the long-anticipated and, perhaps, much-dreaded transition to the NC Tracks Medicaid claims filing system.

May 16, 2013

Medicaid Providers, Are You Ready for July 1? If Not, Your Payments Could Be Delayed

NCTracks, the new claims system for the N.C. Department of Health and Human Services (DHHS), goes live July 1. It replaces older DHHS claims systems for Medicaid and state-paid mental health, public health and rural health services. If you are a health care provider who submits claims to DHHS (or through a billing agent), review the checklist on the website listed below to make sure you have done everything necessary. Delay and your payments could be disrupted.

November 11, 2011

Medicaid Recredentialing Effort Underway

CSC, the Medicaid vendor responsible for enrollment and credentialing, is notifying physicians and other Medicaid providers that a federally mandated recredentialing process is getting underway.

January 8, 2010

CMS and ONC Seeking Public Comment on New Regulations

The Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC) encourage public comment on two regulations published on December 30, 2009.

November 23, 2009

New Medicaid Participation Agreement Raises Concerns

Recently, the Division of Medical Assistance, through its vendor CSC, sent out new Medicaid Participation Agreements.  A number of concerns have been identified with the new agreements.  NCMS has joined […]